Personal lines broker - Service
Covalen is looking to fill a position as a personal lines broker.
Job Description
Covalen is seeking to fill a position as a Personal Lines Broker. The incumbent must ensure customer satisfaction by meeting their needs and maintaining excellent relations with the various internal and external stakeholders.
Your responsibilities will include
- Provide high-quality customer service and work collaboratively with all team members;
- Ensure customer retention;
- Perform risk analysis, assess needs and offer appropriate products for renewals, change requests and new business;
- Negotiate with several insurers;
- Ensure collection of accounts receivable;
- Follow up on insurers' recommendations;
- Assist customers with claims, report to insurers and follow up on claims.
Your profile and skills
- Hold the title of a personal-lines damage insurance agent or broker and a valid license (AMF);
- 1 year's experience in personal lines insurance (brokerage an asset);
- Excellent command of MS Office software;
- Excellent knowledge of various insurer portals (Intact, L'Unique, Promutuel, Aviva, Chubb, etc.) an asset;
- Knowledge of Epic and Tarif Expert software (an asset);
- Excellent customer service skills;
- Excellent communication skills in French and English (oral and written).
Our recruitment process | 5 easy steps to finding your future job
Step 1 : Application
Are you interested in a job opportunity? You can submit your application online via our portal or send us your CV and cover letter.
Step 2 : Pre-selection
We will review your application, and if it matches our criteria, a human resources team member will contact you for a pre-selection interview that will last around 20 minutes.
Step 3 : Interview/Tour of our new modern offices
You will have the opportunity to participate in an in-depth interview with our manager and human resources team to discuss your experiences and motivations via videoconference or in person.
Step 4 : Verification and psychometric testing
We conduct a criminal background check, contact your references and perform a psychometric test using the Success Finder tool to analyze your natural and less natural strengths.
Step 5 : Signing the offer
Once you accept our offer, prepare for a stimulating career and grow with us !