Commercial Lines Broker – Trucking
Covalen is seeking a commercial lines broker position for its trucking unit.
Job description
Covalen seeks to fill a Commercial Lines Broker position for its Trucking unit. The incumbent must ensure customer satisfaction by meeting their needs and maintaining excellent relations with the insurers we represent.
Your responsibilities will include
- Ensure that renewals are completed on time;
- Ensure customer retention;
- Process new business promptly;
- Perform risk analysis, review coverages and identify changes or deficiencies with respect to the last renewal;
- Prepare, verify and forward various insurance documents such as quotes, cover notes, invoices, certificates of insurance, endorsements, etc.
- Prepare applications completed in the previous year and those to be completed for the new year.
- Take the information for the update with the customer or in collaboration with the producer (if applicable);
- Develop marketing strategies in collaboration with the producer (if applicable);
- Provide customer service, receive calls, respond to specific needs and work in collaboration with the “producer,” etc.;
- Negotiate renewal and modification conditions (endorsement) with insurers;
- Assist the assistant with weekly certificate requests or renewals, faxing and e-mailing them as needed.
- Assist customers with claims and report them directly to the claims department or insurer.
- Perform any other related duties as assigned by your supervisor.
Your profile and skills
- Hold the title of Commercial Lines Damage Insurance Broker and a valid license (AMF);
- 1-year experience in transportation or 2 years relevant experience in commercial lines;
- Excellent customer service skills;
- Excellent communication skills in French and English (oral and written);
- Excellent command of MS Office software;
- Knowledge of EPIC (an asset);
- Availability to travel
Our recruitment process | 5 easy steps to finding your future job
Step 1 : Application
Are you interested in a job opportunity? You can submit your application online via our portal or send us your CV and cover letter.
Step 2 : Pre-selection
We will review your application, and if it matches our criteria, a human resources team member will contact you for a pre-selection interview that will last around 20 minutes.
Step 3 : Interview/Tour of our new modern offices
You will have the opportunity to participate in an in-depth interview with our manager and human resources team to discuss your experiences and motivations via videoconference or in person.
Step 4 : Verification and psychometric testing
We conduct a criminal background check, contact your references and perform a psychometric test using the Success Finder tool to analyze your natural and less natural strengths.
Step 5 : Signing the offer
Once you accept our offer, prepare for a stimulating career and grow with us !